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Effective Communication: for Leaders, Managers and Employees

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Effective Communication is the lubricant of organisational efficiency and effectiveness. Clear, straightforward communication fosters good working relationships and results in good staff morale and higher productivity. We all communicate in businesses, but often not very well and most communication is wasted. This course focuses on the key aspects in effectively communicating at all levels and offers a structure for all organisations to construct their own communication network and cycle of meetings right for them.


Who is this course for?

This is a course for leaders and managers, from CEO to first-line supervision, who wish to establish a consistent and effective way of communicating to individuals and to teams across departments within their organisation.

It is for leaders and managers considering improving internal communications i.e. within their own business, company, organisation, firm. (This course does not cover communicating with external stakeholders such as customers / clients, suppliers etc.).

The course begins with what is communication, why it is important and details the 5 communication channels before exploring the importance of empathy and the emotionally intelligent communicator ahead of understanding how to positively use influence, persuasion, motivation and assertiveness before concluding with practical examples of communication working in practice with different types of meetings.

  • Folder Open Regular (1)
    Number of modules


  • Clock Regular
    Total duration of course

    8 - 12 hours

  • Graduation Cap Solid
    Certificate of Completion

    Print out, download or add to LinkedIn

  • Thumbtack Solid
    Continued access

    For 4 months after purchase

  • Calendar Check Solid
    Start date

    Any time

  • Address Book Regular

    Complete in your own time with access 24/7. Also accessible via our QuoLux™ app

  • Money Bill 1 Solid
    Price (incl VAT)

    £799 - course only, one-time payment

  • Comments Regular (1) (1)

    One-to-one coaching

Course Details

1 Welcome to the Effective Communication: for Leaders, Managers and Employees course

Welcome to the Effective Communication: for Leaders, Managers and Employees course

User Guide

Role of Reflection

2 Module 1 : Communicating Well Internally


1. Current View of Communication in the Workplace

2. Communication vs Effective Communication

3. Channels of communication

4. Spoken or Verbal Communication

5. Non-Verbal Communication

6. Written Communication

7. Visual Communication

8. Active Listening

Check your knowledge

3 Module 2 : Understanding, Empathy and the Emotionally Intelligent Communicator


1. Whole Brain Thinking

2. VAK Learning Styles

3. Empathy

Check your knowledge

4 Module 3: Influence, Persuasion, Motivation and Assertiveness


1. The Impact of Influence

2. The Power of Persuasion

3. Motivation

4. Assertiveness

5. Barriers to Effectively Communicating

Check your knowledge

5 Module 4: Building a Communication Network and Effective Meeting Cycle


1. Communication and Engagement

2. Communication Network

3. Cycle of Meetings

Check your knowledge

6 Conclusion



If you want to reflect on your learning in the context of your work with one of our expert coaches, you can choose to add 4 online coaching sessions of 1 hour each per month for the duration of the course.

With such flexibility, you can choose the best option for your learning and development, as well as the most convenient payment option. All prices are shown inclusive of VAT.

For more information you can get in touch with us hereor choose one of the payment options below to get started now.

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If you are interested in finding out more about the course, please contact us here, or to buy the course directly, please click below and go to our checkout page.

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