There are three basic truths about the world of work: 1. “Leadership behaviours, conscious or unconscious, determine workplace culture.” 2. “Organisational culture is the key determinant of…
It is sometimes taken for granted that we know how to listen effectively, although it is not actually a skill that is often taught in school. We may have two ears and most of us can hear well, but…
If you ask anyone in a business what can be improved in their company, usually communication will either come top or it will be high on the list. …
