Emotional Intelligence & Empathy
Have you ever delivered feedback to someone only to have them become defensive and refuse to accept what you are saying or even get angry and storm out of the room? Equally, have you ever been on…
Blog: Leading with Insight
Leadership Shadow
In last week’s blog we looked at the importance of self-awareness in leadership and shared steps that can be taken to develop and increase your own self-awareness. As leaders, when assessing your…
Building a key ingredient for leadership success
Self-awareness is often described as the single most important quality for effective leadership. Daniel Goleman, who popularised the concept of emotional intelligence in the 1990s described it as a…